This policy explains what we collect when you shop with LONE BREED, why we collect it, and the control you have over it. We ask for as little as we need and we never sell your data.
What we collect
- Account details — your name, email address, and phone number when you register or check out.
- Delivery details — the shipping and billing addresses you give us to fulfil an order.
- Order history — the items you have bought, so you can track orders and we can handle returns.
- Technical data — basic device and browser information, used to keep the site secure and working.
What we never store
We do not store your full card number, expiry date, or security code. Card details are handled by our payment providers at the point of authorisation and never touch our servers.
How we use it
- To process, deliver, and support your orders.
- To answer your questions and provide client service.
- To send order updates. Marketing email is optional and you can switch it off at any time in your account.
- To detect and prevent fraud.
Who we share it with
Only the partners required to deliver your order — payment processors, delivery carriers, and our email provider. Each is bound to use your data solely to perform that service. We do not sell or rent personal information to anyone.
Vault and private client enquiries
Enquiries raised through The Vault are handled with additional discretion. Details of a private acquisition are visible only to the Client Advisor assigned to you.
Your rights
You can ask us to show you the data we hold, correct it, or delete it. Email privacy@lonebreed.com and we will respond within 30 days. You can update most details yourself from your account at any time.
Cookies
We use cookies to keep you signed in, remember your bag, and understand how the site is used. You can clear or block them in your browser, though some parts of the store will stop working.
Contact
Questions about this policy? Write to privacy@lonebreed.com.